Guide

Product Ordering Instructions

To order, please use the order form on the home page.
Click on the "Add to cart" button below the product you want to buy, check the contents of your shopping cart, and then click on the "Proceed with purchase" button (if you want to purchase at the same time, click on the "Continue shopping" button). Then you will be asked to fill in your data, please fill in your details and press the "Send" button.
We may temporarily run out of stock in case of overlapping orders, but in that case, we will place an order as soon as possible. In such cases, we will place an order as soon as possible.

・About Payment

1. shopify payments (Visa, Mastercard, American Express, JCB)
2. google pay
3. shop pay (Visa, Mastercard, American Express, JCB)
4. PayPal

In any case, please make a payment and reply to us within 5 days of your first order.
If you cancel your order, we may not be able to accept your order in the future.
Please be sure to contact us if you can't make it to the specified date.

If you would like to hold your order, please let us know in the comment box.
We will hold your order for up to 7 days after your first order.
If you have a large number of orders, it may take us longer to ship your order. Please understand that it may take some time for us to ship your order.

・About Shipping

Shipping Service
We offer several shipping services.
Please choose your favorite plan when you purchase.

We try to ship within 5 - 7 days of purchase, but some items may have to be ordered from the manufacturer.

Please note that it may take up to two weeks from the time you place your order for items to be ordered.

Japan Post Economy Shipping (PO box etc.)
FedEx / DHL Expedited Shipping

This is an expedited shipping plan using FedEx.
Estimated time of arrival: 3-5 days after shipment
Tracking number is available.

Don't worry about it, we pack them tightly.
We can ship to both domestic and international destinations.
We get extra charges for international shipping.
You can check the exact shipping cost at the time of purchase.

・About Returns

For defective products: We will exchange the product for the desired product or refund only if it cannot be exchanged after return (no return/refund for exchangeable products)
Return Period for Defective Products: within 1 week of receipt, please.

・International Buyers

Please Note:
Import duties, taxes and charges are not included in the item price or shipping charges.
These charges are the buyer's responsibility.
Shipping refers to delivery only, it does not include customs duties.
Customs laws are different in each country.
Customs duties are the money you have to pay when you buy something from another country, they are determined by the item's price.
These charges are normally collected by the delivering freight (shipping) company or when you pick the item up.
Please check with your country's customs office to determine what these additional costs will be prior to buying.